Professional Recovery Personnel, Inc. services the following industries:

 

Communications:
We have worked with telephone companies, long distance services, wireless retailers and cellular phone services in the recovery of past due accounts.

Commercial/Business to Business:
With today’s challenging economic environment, it is important to be in constant contact with your customers.  We work with businesses in the early stage recovery process up to extremely past due receivables. By creating the proper collection policies and procedures, you can reduce your DSO by 10% to 25%. Contact the best commercial collection agency in Minnesota today.

Dental Collections:
Handling past due accounts can really take up important time that is needed for the daily operations. Having a partner that can resolve your accounts receivable challenges can make all the difference. We understand the intricacies of collecting from your patients, while maintaining a positive relationship for future business and referrals that keep your practice healthy.  If statements are being returned and phone messages aren’t, you need a dental collection agency with the experience and knowledge to get the customer back on track. We are HIPAA compliant and understand the processes involved in insurance reimbursement and self pay accounts. Our professional staff works days and evenings to increase the number of contacts they make with your customer.

Student Loan Collections:
PRP has been working with Colleges and Universities to handle their student loan collections for over 20 years now. We understand the importance of working with your student to resolve their financial obligation in a professional and dignified approach. We have experience in collecting Tuition and Perkins loans. We have achieved a higher recovery rate by working with students to accelerate the repayment process and to assist them in consolidation of their loans.

Finance:
Banks and finance companies are facing a number of challenges with the tough economic conditions. With tightening credit they are finding it difficult to acquire new customers while trying to collect from their existing loan base. PRP has worked with banks and finance companies to recover loans, credit cards, demand deposit accounts, auto deficiency balances and business lines of credit. Our expertise allows us to locate the consumer and set repayment schedules to resolve these delinquent accounts.

Healthcare / Medical Collections:
Handling past due accounts can really take up important time that is needed for the daily operations. Having a medical collection agency that can resolve your accounts receivable challenges can make all the difference. We understand the intricacies of collecting from your patients, while maintaining a positive relationship for future business and referrals that keep your practice healthy.  If statements are being returned and phone messages aren’t, you need someone with the experience and knowledge to get the customer back on track. We are HIPAA compliant and understand the processes involved in insurance reimbursement and self pay accounts. Our professional staff works days and evenings to increase the number of contacts they make with your customer.

Insurance:
Having worked with several insurance companies in the recovery of membership accounting past due balances, to claims refund recoveries, we understand the processes and communication requirements to get the money collected. Collecting on premiums due and collecting back the money on claims paid in error is vital to the success of your organization. Our expertise will maximize your bottom line.

Retail:
Collecting from consumers requires a complete understanding of the FDCPA laws and compliance of these laws. Our staff is experienced in dealing with your customers. Extensive training has gone into them understanding the psychology of collections (transactional analysis). By using respect and dignity to mediate and negotiate with your customer, we are able to come to a positive resolution of the account. We have been successful in accomplishing that with zero complaints.

Technology:
We have been successful in recovering past due accounts for a large number of Internet Service Providers, along with software companies and technical services.

Utilities:
We have extensive experience recovering accounts on behalf of utilities. We understand the requirements our utility clients have with respect to compliance of regulations. We can work with you to design a plan that will fulfill all of your needs.

Contractors:
Here at PRP, we’re no strangers of collecting debts for contractors. If you’re a contractor who’s owed a debt, we’re the team who can get you the money that you’ve earned.

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